We collect information you provide directly to us, such as when you submit an enquiry, fill our contact or event planning forms, or communicate with us via phone, email, or WhatsApp.

• Contact details — name, phone number, and email address.
• Event details — type of event, tentative date, location, and budget shared through our forms.
• Communication records — messages exchanged via our enquiry forms, WhatsApp chat, or email correspondence.
• Technical data — IP address, browser type, device information, and pages visited, collected automatically as described in our Cookie Policy.

1. To respond to your enquiries and provide requested information about our wedding and event planning services.
2. To prepare proposals, tentative budgets, and service agreements for events under Perpetual Moments, Perpetual Pairs, or Para Ninos.
3. To communicate with you regarding your event, including updates, coordination, and reminders.
4. To improve our website, understand visitor behaviour, and enhance the overall user experience.
5. To comply with legal obligations and protect the rights and safety of Perpetual Group, our clients, and the public.

We do not sell your personal information. We may share your information with trusted third parties only where necessary to deliver our services:

We implement reasonable technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

We retain personal information for as long as necessary to fulfil the purposes outlined in this Policy, including maintaining business records of past events, unless a longer retention period is required or permitted by law.

Depending on applicable law, you may have the right to access, correct, or request deletion of your personal information held by us. You may also object to or restrict certain processing of your data.

To exercise any of these rights, please contact us using the details below and we will respond within a reasonable timeframe.

Our website uses cookies and similar technologies to enhance your browsing experience. For full details on the types of cookies we use and how to control them, please refer to our Cookie Policy.

Our website and services, including Para Ninos, are intended for use by adults planning events on behalf of children. We do not knowingly collect personal information directly from children through our website.

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Please revisit this page periodically to stay informed.

The date at the top of this page indicates when this Privacy Policy was last updated.